Intermediary services for the delivery of goods from Taobao - a safe way to buy and transport goods to Ukrainian buyers

It is not easy to buy goods on Taobao with delivery to Ukraine on your own. The marketplace sells trendy and budget products at a low cost. However, the specifics of the marketplace are such that you can face many problems when placing an order on your own. They can be avoided by engaging a professional intermediary.

What is Taobao and why is it popular?

Taobao is an international online shopping platform for a personalized and interactive shopping experience. The site offers a wide range of products, from clothing to appliances and accessories. The marketplace is a subsidiary of the Alibaba Group. It has been operating since 2003 on the C2C system as an intermediary between sellers and buyers.

Many online stores and private sellers from China present their products on the platform. New and used goods are offered for sale. The resource is very popular among Ukrainians involved in commerce.

Reasons for the popularity of the marketplace

Buying on Taobao is profitable, and delivery to Ukraine is not fast, but not expensive. The online platform is popular for several reasons:

a huge selection – goods of different categories, from different sellers, of different prices are sold;
low prices – Chinese price tags are much lower than Ukrainian ones for similar items, even in case of bulk purchases or orders on Aliexpress;
direct transactions – trade operations are executed between the seller and the buyer directly, no commission for the mediation of the service is deducted;
round-the-clock work – you can place an order, consult or create an account on the Taobao website at any time of the day;
delivery of goods from Taobao to Ukraine is paid and free – with paid delivery, the speed of transportation depends on the logistician, but it is fast, while free delivery will take from 2 weeks to 2-3 months.

The online store has a generous loyalty system. It includes bonuses, sales, short-term/seasonal/additional/special discounts from 10 to 90%.

Problems with self-delivery of goods from Taobao to Ukraine

Since 2014, citizens of any country can register on the marketplace and indicate their real phone numbers; a Chinese number is no longer required. However, when placing an order from Taobao to Ukraine on their own, users may face some difficulties:

The Chinese language of the website – the online platform does not have other language versions, you can use the built-in free browser translator, but the translation quality is often inaccurate;
Difficulties in communicating with sellers – online correspondence via Google Translate may be incorrect, which will complicate communication and may result in the failure of profitable deals;
Difficulties in international transportation – this system is not well established, Taobao has warehouses where you can deliver purchased goods and then arrange international
shipping, but it requires language skills;
pegging to the yuan – you need to take into account the hryvnia exchange rate to the yuan, it is not pegged to the dollar;
many sellers work only in the domestic market – not every product is shipped outside of China, it is worth checking.

Online payments are mostly made through the Alipay payment system, while some sellers use only domestic payment methods in China, which makes it difficult for international buyers.

Advantages of engaging a professional intermediary

Hiring an intermediary for the purchase and transportation of goods from Taobao to Ukraine has its advantages:

the intermediary is sent links to the goods the client needs, he or she contacts the sellers, finds out the features of the goods, characteristics;
buyback through a specialist excludes the purchase of defective products, he checks everything;
communication with sellers is direct, there is no language barrier;
orders are delivered to the company’s warehouses in China, which reduces the cost of transportation;
the documentation for customs clearance is prepared by a logistics company, which prepares tax reports and carries out customs clearance;
the intermediary has connected payment systems of the PRC, it can pay instead of the client;
a specialist helps customers if they need to return their purchase, which is a complicated process and may involve monetary costs.

Intermediaries can complete the entire purchase cycle, from registration to delivery from Taobao to Ukraine, and the price of services is calculated as a percentage of the volume and weight of the cargo. It also depends on the mode of transportation, customs clearance costs, forwarding services, and port parking.

How does Sea Way help with the transportation of goods from Taobao?

“Sea Way offers its clients a comprehensive service. The company’s team of experts consists of lawyers and translators. They help to:

buy back the goods
check the quality of products
pay off the sellers;
carry out customs clearance procedures;
deliver the goods to the client.

The specialized transport organization has been engaged in cargo transportation from Asia for more than 19 years, understands the specifics of export and import operations, and has established international logistics. Visitors to the site can use an online calculator to calculate the prices of logistics services.

Delivery formats to choose from

The cost of delivering orders from Taobao to Ukraine depends on the chosen transportation format. “Sea Way delivers goods:

by sea – container transportation is the key direction of the company;
by air – air transportation is fast, but more expensive.

According to the rules of air transportation, many goods are classified as prohibited or dangerous, while there are no such restrictions for sea deliveries.

How to arrange delivery from Taobao?

Finding products on the marketplace is as easy as in any online store. Products are categorized and there is a search bar. However, it can be difficult to order products from Taobao to Ukraine due to the peculiarities of payment and transportation.

It is better to place an order through an intermediary – Sea Way. The website contains phone numbers for communication – in the profile header and the basement of the resource. You can also contact the company via Telegram, Viber, and WhatsApp messengers. You can leave an online application and the company representatives will contact you within 30 minutes.

Why choose Sea Way?

The transport organization professionally solves issues related to the transportation of goods purchased on Chinese online platforms.

The company guarantees its customers:

fast customs declaration of orders within 4 hours;
adherence to the prices for services agreed upon at the beginning of cooperation and fixed in the contracts;
strict adherence to deadlines;
free consulting on foreign trade issues;
special tariffs and discounts for regular use of services;
cargo insurance for up to 5% of the invoice amount;
customer support 5 days a week;
providing a personal manager for the duration of the service;
preparation of all documentation;
full reporting to an individual or legal client on the progress of transportation.

With Sea Way, customers will find the cheapest delivery of products from Taobao to Ukraine, saving time, eliminating problems when placing an international order and finding the optimal logistics route. Choose experts and buy in Asia quickly and safely.